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We’ve been taught that Apple devices are a standard of reliability. If you want a stable computer, you get a Mac. If you want a phone that can handle hours of unbreakable connection, you get an iPhone. There’s some truth to it, but it would be wrong to think Apple devices are invincible. If you’ve ever experienced random Mac shutdowns, you know for sure Apple experience is not always flawless.
Worst of all, shutdowns might happen while you’re working on something important. This results in unsaved documents and your work being seriously delayed. In this article, we’ve collected all fixes you’ll ever need if your Mac starts shutting down. It also includes the guide to fixing a 13-inch MacBook Pro misbehavior.
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Troubleshooting random Mac shutdowns
Background apps stopped working. This happens when the apps that are running in the background encountered a glitch and stopped working. These background apps are automatically launched when you start your Mac. You can prevent this scenario by customizing your startup options and disabling the apps that you don’t need. Too many applications. In this example, Chrome is listed as an App, but there are also several Chrome background processes, some of which won't close when the Chrome app is closed. Other background processes include software update services and network discovery services. Windows Processes also run in the background but are related to the Windows 8.1 operating system. How to Close Running Apps All at Once on iOS. This process is going to suspend all of your apps, freeing up memory and processor time. The first thing you need to do is press the Sleep/Wake button.
Sep 28, 2020 If an app on your Mac stops responding and you can't quit the app normally, use Force Quit to close the app. To quit (close) a Mac app normally, choose Quit from the app's menu in the menu bar, or press Command (⌘)-Q.
Restarting your Mac is always the first idea that should come to mind. And sometimes, it really helps. Even though your Mac is technically shut down, restart Mac once again — the proper way. This will kill the background processes, ensuring your Mac has a healthy startup.
Once you power up your Mac after a shutdown, press Command + Alt + Esc to force quit background apps and then put your Mac to sleep, restart, or shut down from the Apple menu.
Unfortunately, this will hardly prevent your computer from shutting down again. If your computer keeps shutting down, consider SMC and PRAM resetting.
Reset the SMC
The SMC (System Management Controller) is responsible for battery and thermal management as well as any processes related to closing and opening your MacBook lid and pressing the power button. Clearly, it might be a part of the shutdown problem.
There are some differences on how to reset the SMC, depending on the type of computer you own. Pick your device from the list below and try it out.
How To Close Background Apps On Macbook
MacBooks with removable or nonremovable battery
Reset the SMC on Mac laptops with removable battery:
- Shut down your Mac.
- Remove the battery (if you don’t want to do it yourself, go to the nearest Apple Service Center or Apple Retail Store).
- Press and hold the power button for a few seconds.
- Reinstall the battery and turn on your computer.
Reset the SMC on Mac laptops with nonremovable battery:
- Shut down your Mac from the Apple menu.
- Hold Shift + Control + Option + the Power button (or Touch ID button) for about 10 seconds.
- Release the keys and turn on your computer.
Mac desktop computers
Here’s how to reset the SMC if you’re an owner of iMac, Mac Mini, Mac Pro, or Xserve. Note that this method works only for desktop computers without the Apple T2 Security Chip.
- Shut down your Mac from the Apple menu.
- Unplug the power cord and wait for about 15 seconds.
- Plug the power cord back in and wait for about another 5 seconds.
- Turn on your computer.
Computers that have the Apple T2 Security Chip
Here’s the complete list of Macs with the Apple T2 Security Chip:
- iMac Pro
- Mac Pro (2019)
- Mac mini (2018)
- MacBook Air (2018 or later)
- MacBook Pro (2018 or later).
You can also find out whether your computer has the T2 Security Chip by holding Option > Apple Menu > System Information. From there, navigate to Controller or iBridge in the sidebar. You’ll find the answer under “Model Name.”
Here’s how to reset SMC if your computer has the T2 Chip:
- Shut down your Mac from the Apple menu.
- Hold the power button for about 10 seconds.
- Release the power button and wait for a few seconds before turning on your Mac.
If it didn’t work, try shutting down your Mac and then unplug the power cord. Wait for about 15 seconds, plug the power cord back in, and turn on your computer.
Here’s how to reset SMC if your computer doesn’t have the T2 Chip:
The traditional reset method for Macs without the T2 Chip is identical to the one described above. However, if it doesn’t eliminate the problem, you might need to try this one:
- Shut down your Mac from the Apple menu.
- Press and hold the right Shift key + the left Option key + the left Control key for about 7 seconds.
- Once the Apple logo appears on your screen, continue holding Shift, Option, and Control + the Power button for another 7 seconds.
- Wait for your Mac to turn off and release the buttons.
- Turn on the computer again.
Reset the PRAM
PRAM, or Parameter RAM, is another part of your computer that might be responsible for misbehavior. It stores lots of minor preferences — including those related to the startup disk. Resetting PRAM might be a good way to prevent shutdowns:
- Shut down your Mac from the Apple Menu.
- Press the Power button and hold Command + Shift + P + R.
- Release the keys once you see the Apple logo for the second time, hear the second startup time, or after 20 seconds.
After resetting PRAM, you might need to go to the System Preferences and adjust some of your settings — including volume and display resolution.
Update your macOS
There’s always less likelihood your Mac will be shutting down if you keep the macOS up-to-date. Unless you use 32-bit apps that are unsupported on macOS Catalina and macOS Big Sur, we recommend to upgrade your Mac. You can check for any pending updates in Apple Menu > About This Mac > Software Update.
How to fix 13-inch MacBook Pro shutting down
If you have a Mac Pro with a Touch Bar instead of function keys, there’s a dedicated troubleshooting method for your device. While Apple hasn’t launched the hardware replacement program for this device yet, it’s important you make note of the following:
- Discharge your MacBook Pro battery to 90% and below.
- Close all open applications.
- Connect the charger and switch to the Sleep Mode.
- Close the lid and let your Mac Pro charge for about 8 hours.
- Turn on your computer and update it to the latest macOS version.
Iphone Background Apps
If MacBook keeps restarting
Another issue is your Mac getting into the loop of constant restarting. It might be impossible to trace the reason for such restarts, so make sure you know all the fixes. But before taking any further steps, create a bootable back up of your disk with Get Backup Pro to keep everything you store on your Mac protected.
Disconnect peripheral devices
Make sure no external devices such as hard drives or printers are connected to your Mac. If it’s a desktop computer, you might leave a keyboard, mouse, and a display connected — but nothing beyond that. Turn on your Mac and continue working as usual.
Update software
Best app to open rar file on mac. Quite often, outdated software might cause restarting. Here are a few tips on how to deal with it:
- Update apps if you have any software updates pending.
- If there’s a particular app causing the problem, contact the developers to help you solve it, or remove the app from Mac.
- Reinstall third-party apps.
Reinstall macOS
If you’ve exhausted all the update attempts, your next step would be to reinstall macOS from Recovery. You’ll need to erase your startup disk first, but with the data backed up, there’s no need to worry. You can check the instructions on how to reinstall macOS on the Apple Support page.
Keep your Mac healthy and avoid the trouble
In many cases, random shutdowns have their symptoms: Your computer starts slowing down, the fans run at full speed and make loud noise, the apps go unresponsive. The other times, there’s no sign. Nothing. So it’s better to keep your Mac performance controlled so that you be warned whenever something goes wrong.
Tidy up your Mac with CleanMyMac X
CleanMyMac X is a cleaning utility for Mac that makes your machine tidier and therefore faster and stronger. It eliminates all the clutter from your hard drive and operating system in one scan.
Cluttered Mac is generally slower. If there are heaps of apps that haven’t been updated on your Mac, it can also shut down unexpectedly. This is where CMMX comes to help. From old caches to duplicates, CleanMyMac X wipes away everything that might be hampering your progress. The app will tell you about malware threats and let you know if there are any particularly large files you haven’t attended to.
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Prevent future Mac shutdowns
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Get iStat Menus to stay in the know about your Mac’s health. So that you never even get close to fixing a shutdown.
Monitor Mac’s health with iStat Menus
Your Mac will give you a hint when it’s not doing well if you have iStat Menus. The app adds tons of Mac health indicators to your menu bar. You’ll be able to control free disk space, instantly see what apps are draining your Mac’s battery, and view active processes. It’s the best way to ensure your computer never even starts misbehaving.
Create bootable backups with Get Backup Pro
We couldn’t emphasize this more: Before running any diagnostics or reset on your Mac, create a bootable backup of your disk. If you accidentally or purposefully delete anything, you’ll be able to get it all back with Get Backup Pro.
While all three utilities mentioned above are pretty pricey if you buy them separately, we recommend to use them via Setapp. It has all of these, plus around 160 other useful Mac utilities for a monthly subscription price starting at $9.99.
Read more about how to run a diagnostic on my mac
If your computer keeps shutting down
Take it to the nearest Apple Service Center. If you’ve tried to force shutdown Mac, reset SMC/PRAM, and update your macOS, but your Mac continues acting naughty, you’ll need to get service for your Mac. Most likely, it will be wiped — so prepare a backup in advance. Anyway, we wish you a long-living Mac and a productive work routine!
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Do you encounter a frozen app on your Mac and can’t quit it normally? That spinning beach ball makes you crazy? Instead of just sitting and getting more frustrated, force quit an app that’s not responding. Thankfully, you’ve got options to close the unresponsive apps.
We’ve prepared five Mac force quit ways, so you can pick the one that works best for you. Moreover, we’ll tell you how to prevent the programs from hanging and what to do if your whole Mac stops responding.
How to Force Quit Mac Applications
Force quit from the Apple menu
Here’s how to force quit an app from the Apple menu:
How To Close Background Apps On Macbook Air
- Click on the Apple logo in the top left corner of your screen.
- Select Force Quit.
- Choose the app that’s not responding.
- Click on the Force Quit button.
Force quit from the Dock
If you wonder how to force quit an app on Mac using the Dock, check out these simple steps:
- To open the dock menu, right-click on the application icon you want to shut down or click on the item and hold.
- Hold an Option (Alt) button, so the Quit menu changes to Force Quit.
- Click Force Quit.
As simple as that!
Force quit using the keyboard shortcut
Alternatively, you can use a force quit Mac shortcut to close an unresponsive app. Do the following:
- Press and hold the following keys: Command + Option + Esc.
- Select the program you want to quit from the dialogue box.
- Click Force Quit.
This method of force quit command Mac is especially useful if your mouse cursor is lagging a bit.
How To Close Background Apps On Mac Computer
Force quit using the Terminal
If you prefer a command line method to solve the problems, you can quit an unresponsive app via Terminal. Here’s what you should do:
- Launch the Terminal.
- Type the following command: killall [application name]. For example, if Safari isn’t responding, type killall Safari.
- Click Enter. Your application will be shut down immediately.
Tactical serial.app mac. Note that the killall command works at the system level and the auto-save option doesn’t work. Be careful not to lose your unsaved data.
A better way to force quit apps — CleanMyMac X
A smart maintenance app like CleanMyMac X has a problem of force quit on Mac covered. You can easily force quit program on your Mac with an Optimization utility. It has a special Hung Applications tool that allows to identify and fix the unresponsive app right away.
A direct access saves you time and allows to fix a frozen app in a matter of seconds. CleanMyMac also takes care of other performance issues, so if you want to get alerts when something goes wrong on your Mac, download CleanMyMac X for free and give it a try.
Fixing an app that hangs frequently: Short tips
You may notice that a particular app freezes quite often. It is natural to assume that there is something wrong with that application. But don’t worry, there are a few things you can do to fix the hanging app.
First of all, update an app to the latest version. App developers are constantly working on improvements, trying to deliver the best experience to users. The latest update may resolve all problems with the freezing app.
The next step is to clear the app’s cache, especially if you use it frequently. If there’s not enough free storage, a program won’t run smoothly. Once you delete the cache files, an app may start working normally.
You may also try to delete an app and reinstall it. Usually it resolves the problem of a frozen app.
What to do when your Mac freezes
Typically it’s just an app that hangs, but on rare occasions the Mac may freeze entirely and become completely unresponsive to anything. This is often accompanied by fans that work quite loudly, demonstrating a fully frozen Mac. To solve the problem, you need to shut down your computer and boot it again.
Here’s how to force reboot your Mac:
- Hold down the Power button until your Mac shuts down completely. This may take about 5 seconds.
- Wait a few seconds and then hit the Power button again to boot the Mac.
As you may presume, this method is not perfect. Any unsaved information may be lost due to the sudden shutdown. However, sometimes it’s the only way to make your computer running.
That’s it. We hope this guide has helped you to force close Mac app that’s not responding. Keep in mind, with regular maintenance, your computer will be at tip-top shape, running at its best. And software like CleanMyMac X can help you keep an eye on your Mac. It can reset and delete apps, free up RAM, clean up the system, take care of the startup programs that slow down your computer, and speed up your Mac with its maintenance scripts. And that’s what will help you avoid problems with frozen apps on your Mac.
Thanks for reading and stay tuned!